Blog

Customer empowerment is one of our values at AVO Dynamics. We believe that the more you know about what we're doing, the better we can serve you. That's why we're committed to sharing our knowledge and expertise with you through our blog.
... and sometimes we just stumble across something awesome and can’t resist showing off.

  • Identifying Your Customer’s Pain Points
    Pub.

    Identifying Your Customer’s Pain Points

    A step-by-step guide to eliminating negative experiences

    Want to boost customer satisfaction & loyalty? Unsure of your next steps? Start by identifying their pain points - those bumps in the road that every customer experiences on their buyer's journey.

    Identifying Your Customer’s Pain Points

    Eva Lourcey

    Director of Operations

  • Understanding the Customer Journey
    Pub.

    Understanding the Customer Journey

    A Detailed Guide for Businesses

    What’s the path customers take from discovering your brand to becoming devoted fans? That’s the customer journey—a series of steps and interactions shaping their perception and engagement. In this guide, we’ll break down each stage, from awareness to advocacy.

    Understanding the Customer Journey

    Eva Lourcey

    Director of Operations

  • Understanding Customer Touch Points | Marketing Strategy Guide
    Pub.

    Understanding Customer Touch Points | Marketing Strategy Guide

    A Comprehensive Guide to Optimizing Every Interaction

    Each customer interaction builds on the last, creating a journey that shapes their loyalty and trust in your brand. From discovery to purchase and beyond, every touchpoint is an opportunity to enhance their experience.

    Understanding Customer Touch Points | Marketing Strategy Guide

    Eva Lourcey

    Director of Operations